Akkodis is seeking an SAP Director, IT Processes & Operations for a Direct-Hire job with a client located in Newark, DE, (Hybrid).
Pay Range: $170,000 to $180,000; The salary may be negotiable based on experience, education, geographic location, and other factors.
Need local or nearby candidates to Newark, DE for 3 days/week hybrid role.
Projects: Expanding into other SAP functions, reporting and analytics projects, windows 11 upgrade, SAP Billing, ISU, Work Management, Financials, Data & BI Architect
The Director of IT Process and Operations plans directs, and manages department activities that support the enabling functions in IT. (IT is referred to as BIS – Business & Information Services). This position will report to the Assistant Vice President of Enterprise Applications will be a key member of the BIS leadership team and will work with the CIO, other IT leaders, and business leadership across the enterprise. This is an important role that is key for improving the effectiveness of the IT function and ultimately impacting the value that IT delivers for the enterprise and will be responsible for many initiatives to support our growth and technology roadmap.
Responsibilities:
- Own and direct the budgeting process for BIS function and BIS projects. Identify opportunities to realize synergies and savings by rationalizing tools. Establish and manage department budget.
- Lead the project management competency for the function and provide direction to the specialized project managers on BIS staff. Participate in the project management practice enterprise-wide.
- Initiate process improvement and develop and implement solution plans. Develop and improve department processes in keeping with industry trends and standards.
- Manage and direct technology purchasing. Manage key vendor relationships, realizing efficiencies by effective contracting and technology selection. Work closely with Corporate purchasing.
- Collaborate with department leaders to improve overall department function
- This role will be called upon to lead other enabling areas such as Disaster Recovery Processes, Change Management, and Operational Improvements.
- Participate in activities related to acquisitions and divestitures on behalf of BIS. Participate in due diligence. Develop and support the IT plan related to acquisitions and divestitures through other BIS functions.
- Own and drive special projects
- Coordinate the Business Liaison activities (often called BRM) and work closely with other business units.
- Liaison for BIS for audit and associated activities.
Additional responsibilities:
- Complete written/electronic daily/weekly/monthly reporting requirements.
- Provide management with performance feedback and documentation as needed.
- Secures materials and other resources that are needed for the department.
- Performs other related duties as required to include participating in the on-call rotation.
Requirements:
- A strong generalist who has proven real-world experience operating at the scale of CHPK level
- Ability to pivot into any of the technical or administrative areas needed to support BIS.
- Needs someone that has breadth of experience across different IT areas even from a smaller organization. Strong project management experience
- Bachelor of Science degree in Engineering, STEM, or Business preferred. (Any other bachelor’s degree with relevant experience in technology is preferred as well)
- Ten to Fifteen years of technology leadership experience
- Proven Leadership and Communication skills. Ability to see and create the future. Communicate ideas well and sell through the organization.
- Ability to design and implement processes that are pragmatic and deliver results.
- Service Orientation and People Skills. Strong sense of customer service and empathy. Willing to go the extra mile for users and business stakeholders. Ability to gain support and trust from business partners.
- A broad set of IT skills and proven technical ability in multiple IT domains
- Strong attention to detail and the ability to execute
- Experience running helpdesk, IT operations, service management
- ITIL certification preferred. PMP certification preferred
- IT Business Relationship Management
- Continuous improvement – Lean / Six Sigma exposure - Green or Black belt
- Prior experience establishing and managing department budgets.
- Utilities experience is a plus but not mandatory
- IT Purchasing and contracting experience
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Anirudh Srivastava at 610-227-6773 or anirudh.srivastava@akkodisgroup.com.
Equal Opportunity Employer/Veterans/Disabled
Benefits offerings include but are not limited to:
· 401(k) with match
· Medical insurance
· Dental Insurance
· Vision assistance
· Paid Holidays Off
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
